Accessibility Statement

GD Essence is committed to ensuring digital accessibility for people with disabilities and providing equal access to our services.

Last updated: 10/12/2025

Our Commitment

At GD Essence, we believe that everyone deserves equal access to information and services. We are committed to providing a website and services that are accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Clear and consistent navigation throughout the site
  • Logical heading structure for screen readers
  • Skip navigation links for keyboard users
  • Breadcrumb navigation where appropriate

Visual Design

  • High contrast color schemes for better readability
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Clear, readable fonts and appropriate font sizes
  • Visual focus indicators for keyboard navigation

Images and Media

  • Alternative text descriptions for all meaningful images
  • Descriptive captions for videos when available
  • Audio descriptions for video content when necessary

Forms and Interactive Elements

  • Clear labels and instructions for all form fields
  • Error messages that are clearly identified and explained
  • Keyboard accessible interactive elements
  • Sufficient time limits with options to extend when necessary

Assistive Technology Compatibility

Our website is designed to be compatible with:

  • Screen readers (JAWS, NVDA, VoiceOver, etc.)
  • Voice recognition software
  • Keyboard-only navigation
  • Screen magnification software
  • Alternative input devices

Service Accessibility

Beyond our website, we ensure accessibility in our care services:

Communication

  • Multiple communication options (phone, email, in-person)
  • TTY/TDD services available upon request
  • Large print materials when needed
  • Interpreter services when required

Care Services

  • Caregivers trained to work with clients with various disabilities
  • Adaptive equipment and techniques when appropriate
  • Flexible service delivery to meet individual needs
  • Coordination with other healthcare providers and specialists

Ongoing Efforts

We are continuously working to improve accessibility:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • User feedback integration for improvements
  • Staying current with accessibility standards and guidelines
  • Third-party accessibility testing and validation

Browser and Device Compatibility

Our website is designed to work with:

  • Modern web browsers (Chrome, Firefox, Safari, Edge)
  • Mobile devices and tablets
  • Various operating systems (Windows, macOS, iOS, Android)
  • Different screen sizes and resolutions

Feedback and Support

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Contact Us About Accessibility

Phone: (978) 245-7296

Email: Care@gdessence.us

Subject Line: Website Accessibility

We aim to respond to accessibility feedback within 2 business days.

Alternative Formats

If you require these Terms of Service in an alternative format (e.g., large print or translated version), please contact us and we'll be happy to assist.

Alternative Access Methods

If you are unable to access any content or use any features on our website due to a disability, we offer alternative methods:

  • Phone consultations for all services
  • In-person meetings when possible
  • Alternative document formats
  • Assistance with online forms and applications

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content may not meet our accessibility standards. We are working with our partners to improve accessibility across all content and will provide alternative access methods when needed.

Legal Compliance

GD Essence is committed to compliance with applicable accessibility laws and regulations, including:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • Web Content Accessibility Guidelines (WCAG) 2.1
  • State and local accessibility requirements

This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to accessibility and any changes to our website or services.