Accessibility Statement
GD Essence is committed to ensuring digital accessibility for people with disabilities and providing equal access to our services.
Last updated: 10/12/2025
Our Commitment
At GD Essence, we believe that everyone deserves equal access to information and services. We are committed to providing a website and services that are accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Clear and consistent navigation throughout the site
- Logical heading structure for screen readers
- Skip navigation links for keyboard users
- Breadcrumb navigation where appropriate
Visual Design
- High contrast color schemes for better readability
- Scalable text that can be enlarged up to 200% without loss of functionality
- Clear, readable fonts and appropriate font sizes
- Visual focus indicators for keyboard navigation
Images and Media
- Alternative text descriptions for all meaningful images
- Descriptive captions for videos when available
- Audio descriptions for video content when necessary
Forms and Interactive Elements
- Clear labels and instructions for all form fields
- Error messages that are clearly identified and explained
- Keyboard accessible interactive elements
- Sufficient time limits with options to extend when necessary
Assistive Technology Compatibility
Our website is designed to be compatible with:
- Screen readers (JAWS, NVDA, VoiceOver, etc.)
- Voice recognition software
- Keyboard-only navigation
- Screen magnification software
- Alternative input devices
Service Accessibility
Beyond our website, we ensure accessibility in our care services:
Communication
- Multiple communication options (phone, email, in-person)
- TTY/TDD services available upon request
- Large print materials when needed
- Interpreter services when required
Care Services
- Caregivers trained to work with clients with various disabilities
- Adaptive equipment and techniques when appropriate
- Flexible service delivery to meet individual needs
- Coordination with other healthcare providers and specialists
Ongoing Efforts
We are continuously working to improve accessibility:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User feedback integration for improvements
- Staying current with accessibility standards and guidelines
- Third-party accessibility testing and validation
Browser and Device Compatibility
Our website is designed to work with:
- Modern web browsers (Chrome, Firefox, Safari, Edge)
- Mobile devices and tablets
- Various operating systems (Windows, macOS, iOS, Android)
- Different screen sizes and resolutions
Feedback and Support
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Contact Us About Accessibility
Phone: (978) 245-7296
Email: Care@gdessence.us
Subject Line: Website Accessibility
We aim to respond to accessibility feedback within 2 business days.
Alternative Formats
If you require these Terms of Service in an alternative format (e.g., large print or translated version), please contact us and we'll be happy to assist.
Alternative Access Methods
If you are unable to access any content or use any features on our website due to a disability, we offer alternative methods:
- Phone consultations for all services
- In-person meetings when possible
- Alternative document formats
- Assistance with online forms and applications
Third-Party Content
While we strive to ensure that all content on our website is accessible, some third-party content may not meet our accessibility standards. We are working with our partners to improve accessibility across all content and will provide alternative access methods when needed.
Legal Compliance
GD Essence is committed to compliance with applicable accessibility laws and regulations, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1
- State and local accessibility requirements
This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to accessibility and any changes to our website or services.